Why can't I click on "Allow" and "Remember"?



Q: Why can't I click on "Allow" and "Remember"?

A: OPTION 1. Try updating your Adobe Flash Installation: http://get.adobe.com/flashplayer/

Some versions of Flash have a problem that prevents you from allowing access to your webcam from the Flash Player Settings box. Updating to the latest Flash should resolve this issue. Once this is done, go back to your online assessment and refresh your browser.


OPTION 2. If this still does not work, open your Flash Player Settings Manager from your PC to allow app.kiratalent.com access to your microphone and webcam.

Alternatively, you can access your Settings Manager through this link to make these changes: https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.html


Q. Why isn't "Allow" and "Remember" showing in my Flash settings? (Missing Privacy Tab)

A. Most likely you are using a private/incognito browser, in which case websites you visit cannot use the camera or mic. Close your private browsing session and open your online assessment in a non-private window.

Q: How do I re-open my Flash Player Settings? 

A: You can open up your settings box by right-clicking inside the recorder screen > Click "Settings" 


For instance, if you need to change your privacy settings for "Allow" "Deny" and/or "Remember", from here you can choose the Privacy tab to switch your settings.




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