Q&A: Where can I find help?

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Q: Where can I find help?

A: We understand that preparing for an interview can be nerve-wrecking, that's why we've done our best to set up you for success by offering some great prep articles and walking you through Device Setup.

If you run into an instance where you need technical help during your Kira assessment process, we also have the following resources ready to help you you:

1. The "Need Help?" Tab

For instant answers to common questions at any point during your assessment, simply click the "Need Help?" tab and type into the search bar. The information comes directly from Kira Talent's Knowledge Base Articles and often include helpful screenshots.

To expand the article in a new window, click "Open in a new window" > then click "open in Help Centre".

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2. LiveChat and Email Support

We also provide 24/7 LiveChat support and email support for applicants. Our LiveChat is available 24/7 and you'll normally hear back from email support within 24hrs. 



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