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Before your Kira Assessment: Tips and What to Expect
Q&A: This is my first time using Kira, what can I expect?
Q&A: How do I prepare myself and my environment?
Q&A: How long will I need to complete the assessment?
Q&A: How do I know when my deadline is?
Q&A: Can I extend my deadline?
Q&A: Will I be able to use my tablet or smartphone?
During your Kira Assessment
Q&A: Where can I find help?
Q&A: Can I review my responses after they are submitted?
After your Kira Assessment
Q&A: Why hasn't the status on my application updated?
Q&A: Can I retake my assessment or redo a question?
Q&A: How do I confirm that my responses were submitted?
Check-in and Registration
Q&A: Why is the Registration button not working?
Q&A: Can I come back to the assessment after registering?
Q&A: Issues with email address
Q&A: My invitation link isn't working or is lost, what do I do?
Q&A: Why won’t my welcome video play?
Q&A: Why can’t I upload my photo?
Supported Browsers and Devices
How To: Disable Ad Blockers (Chrome, FireFox, Safari)
How To: Download, Install, or Enable Flash Player
How To: Disable Firewalls (Windows and MacOS)
Q&A: Internet Connection and Troubleshooting
Q&A: Troubleshooting Webcam Issues
How To: Set Up Your Webcam
Q&A: Troubleshooting Microphone Issues
How To: Set Up Your Microphone
Recording, Loading, and Saving
Q&A: About Practice and Assessment Questions
Q&A: Why aren't my question videos loading? (Why are responses not saving?)
Q&A: Why is "Start Assessment" greyed out? (Expired Device Setup)
Q&A: Why aren’t my responses saving?
Common Error Messages
What information is given to organizations about applicant integrity?
I need additional assistance to complete this interview. Where do I go?
Privacy and Security
1-on-1 Live Chat
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